October 23, 2017
negative review response template

Importance of retaining Restaurant Customer Loyalty

Why should you worry about your customers? One of the best parts of working in the restaurant business is that every night is a different experience. […]
July 26, 2017

How To Create An Effective Marketing Calendar for Your Restaurant Today

I have heard many independent restaurants marvel at the limited time offers (LTOs) and marketing of chain restaurants. Doesn’t it seem like the big brands are […]
July 14, 2017
negative review response template

Anatomy Of A Restaurant’s Response To A Negative Online Review

So you got a negative review recently on an online review site like Yelp, TripAdvisor, or Google, now what? Do you respond? Do you ignore it? […]
June 20, 2017
How to claim profile on online review sites

How To Claim Your Business Profile On the Top 4 Restaurant Review Sites

As a restaurant operating in the age of the internet, it seems customer feedback and reviews can come in from a multitude of sources. For many […]